Ashley was just what two distraught old ladies needed last week:):):)
When it comes to client relationships she is as excellent as Grace was. And I am sure that she is quickly becoming adept in all the other areas of her role. i did also think that Grace would have been an excellent teacher.
But I don't think that that customer relationships can be taught.
Don as always was a pleasure to have here.
Thank-you so much for your reassuring help in what has been a trying time with our solar system and generator in the last two years.
We would just like to express our thanks to the team from Geco in Cambellford for the fast and efficient way they carried out the installation of our new Kohler generator. Having a totally off-grid home whilst living in another country causes additional issues when all contact is via emails. The team at Geco can be relied on deal with everything in a fast and efficient manner and keep us informed of the work in hand. When our generator failed just before the first snows were due we were quite concerned. The team at GECO quickly sourced and schedule in the installation of the replacement. Installation took only one day and by the end of that they had our new generator up and running and synched into our solar system. All trenching and cable runs are really neatly done and the whole thing looks great. We have used GECO for a number of years for maintaining our system and from first contact they have always gone out of their way to help us. It's great to know that we have a knowledgeable team to support us.
Paul & Lynsey Pickering
Please tell Helmut how very pleased we are with our entire experience dealing with him and Geco Industries.
Everything from his prompt and firm estimate to the coordination and installation of our generator was unbelievably seamless.The installers were excellent and worked very quickly to get the generator going.
It was a pleasure dealing with all of you.
Thank you so much
Dale & Stan Pietak
Valerie and I wish to thank you and your team for all the good support that you have provided concerning our generator.
Hydro One ran the perfect check for our generator at 4:00 AM this morning. They had a planned 15 minute power interruption. Well maybe not totally perfect because I had to get out of bed at that time of day to observe the function of the generator. Anyway, as far as I can tell the generator functioned as it is intended to do so. I wanted to see the generator automatically start and stop without any outside intervention such as in the case of a simulated power failure.
Thank you Adam for your part with the initial install. We like the amber 'ready to run' light. Thanks Alex for your part in sleuthing out the cause of the extra exercise run of the generator and getting the Smartgen manual to us. Grace the 'first responder' - thank you for your coordination with Alex and scheduling Erik as well as being the friendly voice in a time of need.
The generator brings a peace of mind not only for relieving difficulties associated with long term power outages but even day to day functions.
Thank you for that.
I would like to thank Adam and his crew for the excellent install of our new system, everything appears to be running fine and highly recommend the product and the installer.
Yes I recommend this Dealer √ Terry. From: Ontario Province: ON-Ontario
Helm did a fantastic job on our generator. He is professional and easy to work with. Helm was able to be creative and problem solve with a complex TSSA variance issue we had with our generator and ultimately saved us money. Helm's staff was professional and the technicians provided good workmanship on the repair of our generator. We highly recommend Geco Industries and have continued to use them for all our generator needs! Yes I recommend this Dealer √ Joe.S. From: Woodview Province: ON-Ontario
We would like to Give a Big Thank You to Helm for his wealth of knowledge on explaining the different Generators to meet our needs, to Adam for doing a great job on the setup and Crib and to Ian for his expertise getting us up and running. A GREAT set of TEAMWORK!!
Yes I recommend this Dealer √ Karen From: Athens Province: ON-Ontario
I was looking for back up power , went to the " BIG" box store's , but noone could really give me the information I was looking for . So I found Geco Industries in the local yellow page's and gave them a call ... Glad I did !! When I called, Helm was in my area at the time and came right over and sat down with my wife and I and discussed are options , he was very informative , showed us where the best place would be to have the generator , went over what we wanted the generator to run and also suggested a few other things ( didnt even think of the garage door opener lol ) . He gave us a quote right away and 1 week later we had our new Generator installed and up and running , waiting for a power outage !! 🙂
All in all ... I highly recommend Geco Industries , if your looking for back up power incase of a power outage .... these are the ones to deal with !!!!Yes, I recommend this dealer.√ Angus From: Bancroft Province: ON - Ontario
Called Helm and he explained what I needed over the phone. Came out to see my place and gave an informative quote that explained everything about the process involved, no surprises and he made me feel comfortable with the whole process. It was the best turn key operation I have experienced with any project that I've done.
Yes, I recommend this dealer.√Ski1 From: Belleville Province: ON - Ontario
My generator just completed another of its weekly self-tests and it reminded me to send along a thank you note.
It has been working fine since your crew installed the replacement engine. They were good at their work and very polite.
Thank you for your company’s excellent service during both visits. Please send us information about your generator maintenance program.Port Hope Bob From: Port Hope Province: ON - Ontario
Yes, I recommend this dealer.√
I live in rural Ontario which is subject to regular power outages.
It is so comforting to know that with my generator, life goes on unaffected by these power outages.
Yes, I recommend this dealer.√Jim0977 From: Campbellford Province: ON - Ontario
I was in the market for a back up generator, did a little research on line and in 'BIG" box store's but could really get the answers needed. So I hit up google and www.geco.ca popped up. I contact them, and they did a site survey and went over everything with me in great detail. 7 days later I had my generator installed and protecting my house from power failures.Chancypants From Bancroft Province :ON - Ontario
In setting-up our retirement home in Campbellford, an automatic standby generator was a must-have. Geco Industries came highly recommended by the crew that installed our propane fireplace & they did not disappoint...Their service was professional in every respect. We are pleased with the end result and have no reservation in recommending them to anyone looking for a generator installation.Trent River From: Campbellford Province:ON - Ontario
I've been off the grid for 5 years and initially was dealing with inexperienced technicians from our area. When they took over, and worked in co-operation with my solar technicians, all the glitches have been worked out and the system is working beautifully. They have been very patient with teaching me how it should work, and my "deer in headlights look" when I didn't understand the technology. I had a new Eco-Gen 6 Kw generator installed last fall and it is a much better product than the old one...it is quiet, efficient - has run less than 400 hours this winter - and with the electronic ignition it has eliminated the problems with my boiler misinterpreting the start up as a surge problem. The technicians are knowledgeable and polite and I thoroughly recommend them for their ability to think outside the box, getting their product to interact well with the other components of the system. Many thanks - I am living my dream.
Sue KFrom: Madoc Province: Ontario Age: Over 55
In setting-up our retirement home in Campbellford, an automatic standby generator was a must-have. Geco Industries came highly recommended by the crew that installed our propane fireplace & they did not disappoint...Their service was professional in every respect. We are pleased with the end result and have no reservation in recommending them to anyone looking for a generator installation.
Trent RiverFrom: Campbellford State: Ontario Age: Over 65
The team at Geco Industries guided us through the selection process and skillfully installed our selected generator for whole house service. Throughout the process, our many questions were answer in detail. Never did I feel that an attempt of up-selling was tried. Our rural home had many cases of power failure this fall and winter. Within a minute, our Generac generator automatically reestablish our power. This sense of security, I believe, was certainly worth the cost
PECProvince: Ontario Age: Over 65
A winter of ice and snow and the Generac generator
I was really impressed with Helm from when I first contacted him through the time he came to the house to explain the system and the various options available. He then kept us up to date on the possible installation dates and times. The date for installation the team arrived early and kept working throughout some bitterly cold weather and completed the work on time. The whole time the work was performed the team were very pleasant and went to great trouble to explain the stages and my options.
DickFrom: Napanee Province : Ontario Age: Over 65
In this era of "good enough", I was pleasantly surprised by the demeanor and work ethic of the Geco Industries team. After much research and thoughts of a "do-it-yourself" approach, I took a chance with this major project by leaving it to a professional installation team....and I am glad I did. My expectations were exceeded as the Geco Industries team listened to my project concerns and applied them to the actual installation, ensuring a great outcome. The very next morning (after the installation), my wife asked me why the generator was running.....turns out the whole area was experiencing a three hour power outage! And it was all transparent to us.
navguy12From: Batawa Province: ON - Ontario Age: 55-64
Despite poor weather conditions, deep snow drifts, and other challenges, the crew from GECO Industries did excellent work. From start to finish all the staff were professional and courteous, working with minimal disruption to our daily operations. Thank you, The Bridge HospiceFrom: Warkworth Province: ON - Ontario Age: 55-64
Beginning with a very thorough appraisal of my rural situation, my wishes and my budget. Helmut took the time to explain in very fine detail the appropriate emergency power system that would meet my needs and comfort ideals. All facets of the quotation and the installation occurred within the exact timeline that was specified. The three-man crew were extremely efficient and coordinated. It is one of the BEST peace-of-mind, investment decision's I’ve made. I highly recommend choosing Geco Industries. Pride in their work, seems to me, too be the sum total of their parts. Thank you very much Geco.From: Ameliasburgh Province: Ontario Age: 45-54